bulan123 Terms of Use
When you create an account on bulan123, you agree to these terms. We lay them out plainly so there is no ambiguity — what we require from you, what happens if you breach our rules, and what recourse you have if we make a mistake. Our terms are not fine print designed to trap you; they are straightforward descriptions of how we operate our sportsbook, live-dealer tables, slots, and esports markets.
These terms apply to all bulan123 account holders in supported jurisdictions. They cover account eligibility, deposits and withdrawals, bonus conditions, dispute resolution, and our liability limits. By opening a bulan123 account, you confirm that you have read these terms, understand them, and accept them in full. If any term is unacceptable to you, do not create an account.
This page is current as of the date shown at the bottom. If we change our terms materially, we will notify you and give you a reasonable window to accept or close your account. We do not make changes lightly, and we do not use term updates to surprise or disadvantage existing members.
Account eligibility and opening on bulan123
To open a bulan123 account, you must be at least the age of majority in your jurisdiction (typically 18 or 21). You must be a resident of a jurisdiction where our services are legally available — this includes supported regions across Southeast Asia. We do not knowingly open accounts for users in jurisdictions where online gaming is prohibited.
You must provide accurate, complete identity information when you open your account. This includes your full legal name, date of birth, phone number, and a valid government-issued identity document (passport, KTP, driver's licence, or national ID). Our KYC system verifies these details against official records. If you provide false information, we will close your account and forfeit any balance.
You are responsible for keeping your account credentials secure. Do not share your password or two-factor authentication codes with anyone. If you suspect unauthorised access, contact our support team immediately. We will reset your credentials and review your account history. You remain liable for any wagering conducted on your account unless you promptly report fraud.
How we handle deposits and withdrawals on bulan123
bulan123 accepts deposits via eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers from mobile banking, local payment, online payment, or e-wallet. Deposits are processed in Indonesian Rupiah. Digital wallet deposits arrive instantly; bank transfers process within standard banking windows (typically 1-2 business hours). Your balance is available immediately after deposit confirmation.
You can withdraw your balance at any time, subject to a review process. We verify your account history and confirm that funds have not been flagged under our anti-fraud or compliance rules. We also confirm that the withdrawal is going to the same payment method you used to deposit. This review typically takes subject to verification. Once cleared, your funds are sent to your chosen destination. Digital wallet withdrawals typically arrive within an hour; bank transfers take 1-2 business days.
Large withdrawals or unusual activity may trigger additional verification. We reserve the right to request identity confirmation, proof of address, or source-of-funds documentation before processing a withdrawal. This is standard anti-money-laundering practice and is not a penalty. If we cannot verify the legitimacy of a withdrawal, we will contact you and explain the issue.
Wagering and settlement on bulan123
When you place a wager on bulan123, you agree that your wager is final and irrevocable once confirmed. You cannot cancel or modify a wager after it has been placed. If you wish to cancel a wager, contact our support team immediately and we will review your request — we may grant a cancellation if it is before the match or game begins, but we cannot reverse a wager already in play.
Settlement on bulan123 is automatic and based on official results. For football matches (Liga 1, Piala AFF, Champions League, etc.), we use the official league or competition result. For live-dealer games, we use the broadcast result from our studio partners. For slot games, we use the certified RNG outcome provided by the game provider. Once settlement is confirmed, your account balance is updated immediately and your wager history shows the outcome.
If you dispute a settlement, you must contact our support team within 7 days of the outcome. We will review the match result or game log and explain how we settled your wager. If we discover an error, we will correct it and credit your account. If the settlement was correct, we will decline your dispute. Our settlement decisions are final and binding unless a material error is proven.
Our bulan123 bonus and promotion terms
From time to time, we may offer promotional bonuses or welcome offers to new or existing account holders. Any bonus terms are explicitly stated in the promotion announcement. Common terms include wagering requirements (you must wager the bonus amount a certain number of times before withdrawal), game restrictions (the bonus may only be used on selected games), and time limits (the bonus expires if not used within a specified period).
Bonuses are non-withdrawable unless stated otherwise. This means the bonus credit itself cannot be cashed out — only winnings generated from bonus wagering can be withdrawn. If you withdraw your balance before meeting the wagering requirement, your bonus is forfeited and only your deposit amount is available for withdrawal.
We reserve the right to cancel or modify a bonus promotion at any time. If you receive a bonus and subsequently breach our terms (e.g., you engage in fraudulent activity or violate our wagering rules), we may forfeit your bonus and your winnings from that bonus. We will notify you and explain our decision.
Prohibited conduct on bulan123
We do not tolerate cheating, fraud, or abuse of our platform. Prohibited conduct includes:
- Opening multiple accounts to circumvent limits or claim multiple bonuses
- Using automated bots or scripts to place wagers or manipulate odds
- Colluding with other account holders to exploit our platform or commit fraud
- Placing wagers on matches or games you influence (match-fixing, insider trading)
- Using payment methods that do not belong to you or are stolen
- Laundering money or conducting illegal transactions through bulan123
- Harassment, threats, or abusive language toward our staff or other members
- Accessing our platform from a prohibited jurisdiction despite our restrictions
If we detect prohibited conduct, we will close your account immediately and forfeit your balance. We may also report you to financial authorities or law enforcement. We maintain detailed logs of all wagers, deposits, withdrawals, and account activity — this information can be disclosed to regulators or courts if required by law.
We monitor for suspicious patterns continuously
Our fraud detection system flags unusual account behaviour — rapid deposits and withdrawals, sudden large wagers, abnormal winning patterns. If we flag your account, we may temporarily restrict it while we investigate. This is not a penalty; it is a precaution.
How we resolve disputes on bulan123
If you have a complaint about our service, wagering settlement, or payment processing, contact our support team. We will investigate and respond within 14 days. If you are not satisfied with our response, you may escalate your complaint to our management team, and we will provide a formal written decision within a further 14 days.
If you remain dissatisfied, you may pursue external dispute resolution through the payment provider you used (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, etc.). These providers have dispute processes and may reverse a transaction if they find in your favour. You may also pursue legal action in your jurisdiction's courts.
We are not bound by external arbitration or mediation unless required by your local law. Our terms are governed by the laws of the jurisdiction where bulan123 operates. If any part of these terms is found invalid or unenforceable, the remainder remains in effect.
Our liability limits on bulan123
bulan123 is provided on an "as-is" basis. We do not warrant that our service is uninterrupted, error-free, or meets your expectations. We are not liable for service outages, payment-processor failures, internet disruptions, or events beyond our control. We are also not liable for losses resulting from your own negligence (e.g., sharing your password, using insecure devices, or placing wagers you cannot afford to lose).
Our maximum liability to you is limited to your account balance or the disputed transaction amount, whichever is smaller. We will not pay consequential damages, lost profits, or emotional distress. These limits apply to all claims — contract disputes, negligence, fraud, or any other legal theory — except where local law forbids such limitations.
Our bulan123 service operates in supported jurisdictions only. If you access or use our platform from a jurisdiction where online gaming is prohibited, you do so at your own risk and in violation of these terms. We are not responsible for legal consequences you may face. These terms are effective as of the date shown at the footer. We update them periodically and post the updated version on this page. Continued use of bulan123 constitutes acceptance of updated terms. If you do not accept an update, you may close your account and request a balance withdrawal.
Jurisdiction and service availability on bulan123
bulan123 operates in jurisdictions where online gaming and wagering comply with local law. We do not operate in regions where such services are prohibited. If you access bulan123 from Jakarta, Surabaya, Bandung, Medan, or other supported areas, our platform is available to you. If you are in a jurisdiction where online wagering is restricted or prohibited, you are responsible for verifying your local law before accessing our service.
We reserve the right to refuse service or close your account if we determine you are accessing bulan123 from a prohibited jurisdiction. We may also close your account if you violate the laws of your jurisdiction by using our platform. We are not liable for any legal consequences you face as a result of accessing bulan123 in a jurisdiction where it is not permitted.
These terms do not create a legal relationship between you and bulan123 in any jurisdiction where online gaming is prohibited. If you access our platform from such a jurisdiction, our terms do not protect you or create any contractual obligation on our part. You use bulan123 entirely at your own risk and in violation of applicable law.
Your data and privacy on bulan123
We collect and process your personal data to operate bulan123 — identity verification, account management, payment processing, fraud detection, and customer support. We encrypt your data in transit and at rest. We do not sell your data to third parties for marketing purposes.
We share your data with our payments processors, banking partners, and compliance officers as required by law. We may also disclose your data to regulators or law enforcement if legally required. For full details on how we handle your data, see our Privacy policy
These terms are current as of the date displayed in the footer. We reserve the right to update them at any time. Material changes will be posted here and we will notify you via email. Continued use of bulan123 after an update constitutes acceptance. If you do not accept an update, you may close your account and request a withdrawal of your balance.